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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Morgan McCloud

September 4, 2025

5  out of  5
rating by Morgan McCloud
"The best!! I’m moving into my first apartment and Jenn was so sweet and helpful and made the renters insurance process so easy!"
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Jesse Murray

August 21, 2025

5  out of  5
rating by Jesse Murray
"Amazing! I am an insurance agent with another company, and I have never been so impressed with an Agency. Davina is a top notch agent and extremely professional. Her level of knowledge and expertise is unmatched."
We responded:
"Thank you, Jesse, for your kind words and for recognizing Davina's professionalism and expertise. It's great to hear such positive feedback from a fellow insurance agent. We appreciate your review and support."
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Charlene

August 14, 2025

5  out of  5
rating by Charlene
"Their service was excellent Jen was fantastic in handling all our requests Everything was taken care of quickly and very professionally We would highly recommend them for anyone needing insurance Thank you Jen"
We responded:
"Thank you, Charlene, for your feedback! It's great to hear that Jen was able to assist you so effectively and professionally. We appreciate your recommendation and look forward to continuing to serve your insurance needs."
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Andrea Sutton

August 14, 2025

5  out of  5
rating by Andrea Sutton
"I cannot say enough positive things about my experience with Trent and the State Farm team . The response time was almost instantaneous, the professionalism was top notch and the piece of mind was invaluable. Thank you so much!"
We responded:
"Thank you, Andrea, for your thoughtful review. We're glad to hear that Trent and the team were able to provide you with such a positive experience. Your feedback is greatly appreciated. "
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Michael Lord

August 12, 2025

5  out of  5
rating by Michael Lord
"Rich Lyon and his crew are super nice and kind."
We responded:
"Thank you, Michael, for your feedback! We're glad to hear that you found our team to be nice and kind. We appreciate your support and look forward to serving you in the future."
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David Washburn

August 12, 2025

5  out of  5
rating by David Washburn
"I am always impressed with all the people who work at Rich Lyon State Farm !! They always remember you and really care about helping you. Jasmine has helped me navigate the process after my car was hit. there are so many things to take care of and she made everything easier !! Nancy Washburn"
We responded:
"Thank you, Nancy, for your kind words and for recognizing our team's efforts. It's great to hear that Jasmine was able to assist you effectively during such a challenging time. We appreciate your feedback and look forward to continuing to support you."
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Natasha Fraser

August 12, 2025

5  out of  5
rating by Natasha Fraser
"Everybody that has worked with me at this agency has been completely amazing. I would Refer anyone to this agency they have done amazing work and helped me on Everything"
We responded:
"Thank you, Natasha, for your fantastic feedback! It's great to hear that our team has been able to assist you so effectively. We appreciate your recommendation and look forward to continuing to support you."
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Kellyn McVey

August 11, 2025

5  out of  5
rating by Kellyn McVey
"Jen was so kind and thorough when explaining car insurance rates and answered any questions I had. I am so thankful I encountered her today! I will definitely consider this State Farm location for future insurance needs thanks to Jen 😊"
We responded:
"Thank you, Kellyn. We are grateful for Jenn as well. She takes the time to understand our valued customers needs, and explains coverage options, and works very hard to make sure they are getting the most value for their premium dollars. "
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Roger Sanford

August 4, 2025

5  out of  5
rating by Roger Sanford
"Outstanding customer service each and ever time. All the ladies are very professional, friend, caring and helpful. Rich Lyon has assembled an amazing team who are responsible and possess a great work ethic."
We responded:
"Thank you, Roger. You absolutely describe my Team and their commitment to valued customers like yourself. We appreciate your 5-star review. "
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Angela

August 1, 2025

5  out of  5
rating by Angela
"Jasmine was very informative and she has a great personality. She took the time to get me exactly what I needed."
We responded:
"Thank you, Angela. Jasmine brings a smile to our customers as she not only takes care of their insurance needs but genuinely cares about them and their satisfaction. "
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Señor Doctor

July 29, 2025

5  out of  5
rating by Señor Doctor
"Joe made the process for obtaining renters insurance easy and quick."
We responded:
"Thank you, Señor Doctor, for your feedback! It's great to hear that Joe was able to make your renters insurance process smooth and efficient. We appreciate your support and look forward to assisting you in the future."
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Daria Myna

July 15, 2025

5  out of  5
rating by Daria Myna
"Excellent, fast service. Jasmine helped us with renters' insurance, and now we would like to change our car insurance, too."
We responded:
"Thank you, Daria, for your feedback! It's great to hear that Jasmine was able to assist you with your renters' insurance needs. We look forward to helping you with your car insurance as well."
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Amy Shallish

July 10, 2025

5  out of  5
rating by Amy Shallish
"I have been a customer with State Farm for years. Rich Lyon and his team are always so helpful and caring. No one wants to have to use their insurance policy but when you do they are there for their customers!"
We responded:
"Thank you, Amy, for your kind words and being a loyal State Farm customer! We truly appreciate your trust in our team at Rich Lyon State Farm. We are here to help and support you when you need us most. "
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Taylor Mullen

July 10, 2025

5  out of  5
rating by Taylor Mullen
"Jasmine was wonderful with my insurance needs today, very quick, knowledgeable and helpful."
We responded:
"We’re thrilled to hear that Jasmine was able to assist you quickly and knowledgeably with your insurance needs. Providing helpful and efficient service is our top priority, and your feedback means a lot to our team. "
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Michael Delehanty

June 30, 2025

5  out of  5
rating by Michael Delehanty
"Always professional , prompt and responsive! Jasmine knows the business."
We responded:
"Thank you, Michael. You nailed it - Jasmine is all of this and more and our customers benefit."
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Kimberly Evans

June 27, 2025

5  out of  5
rating by Kimberly Evans
"It has been an absolute pleasure working with State Farm office of Rich Lyon! They cover insurance for my home and vehicles. The discount, the easiness of using the app and the amazing customer service has been phenomenal! Huge shoutout to Jessica! I truly appreciate how they go over and beyond!!!"
We responded:
"Thank you, Kimberly, for your fantastic review! We're happy to hear that you've had such a positive experience with our team and that Jessica has made a great impact. Your feedback means a lot to us."
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robert ference

June 23, 2025

5  out of  5
rating by robert ference
"Jasmine has been AWESOME, she has gone above and beyond to help answer all my questions, getting all my policies together. Helping figure out what coverage I need. I would and have recommended these guys for all insurance needs."
We responded:
"Thank you, Robert. We agree. Jasmine is awesome. She not only has great knowledge but works incredibly hard each day to help our customers with their Insurance needs. "
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claridilla aviles

June 23, 2025

5  out of  5
rating by claridilla aviles
"Joe was so very helpful and patient with me I greatly recommend him to anyone ,He help me with my car Insurance and house insurance ,and checking for life insurance when I get ready ,Ty so much Joe you are The BEST 👌 👍 😍"
We responded:
"Thank you so much for the awesome review! We appreciate you! "
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D

June 21, 2025

5  out of  5
rating by D
"Diego answered all my questions and went the extra mile. Great customer service. I will contact him again when I need financial/insurance advice."
We responded:
"Diego takes the time to understand our valued customer’s goals and helps them remove risks and establish plans to secure their financial futures. Thank you for recognizing his talents and efforts. "
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Amanda Goodson

June 18, 2025

5  out of  5
rating by Amanda Goodson
"I have used this office for years now and absolutely love it. The people are all wonderful. Ginger is so nice and Paige is very nice as well. Any of them will answer any questions you have, they will explain things to you if you don’t understand, service is exceptional and they offer a lot. Very nice place to do business with. :) Highly recommend them for all of your auto, rental, life, etc policies!! Wonderful place to do insurance with. Everyone is so nice!!!!"
We responded:
"Thank you, Amanda! We appreciate your kind words about our team. We strive to provide exceptional service and are glad to hear you had a positive experience. Thank you for recommending us!"
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John Henkle

June 17, 2025

5  out of  5
rating by John Henkle
"Great to work with, very polite and efficient service."
We responded:
"Thank you, John, for your kind words and for taking the time to share your experience. We're glad to hear that you found our service polite and efficient. We look forward to assisting you again in the future."
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BillyDaGoat

June 11, 2025

5  out of  5
rating by BillyDaGoat
"These people have been awesome, helped me every step of the way getting my new truck insured and have been very helpful! Big shoutout to Jenn and Jasmine. Both have been super quick with their follow up responses when I needed help with something and super nice! For these reasons I’m happy to be a customer!"
We responded:
"We are happy you have placed your trust in us. Timely response and action is what you and all our customers deserve and we strive for this every day. Thank you for highlighting Jenn and Jasmine as well. "
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cat chats

June 10, 2025

5  out of  5
rating by cat chats
"Jasmine is the best! She is kind, easy to work with, and always quick to respond and get what I need done."
We responded:
"Thank you, Cat Chats, for sharing your experience with Jasmine! We're glad to hear she has been helpful and responsive to your needs. We appreciate your feedback and look forward to continuing to serve you."
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Bon

May 28, 2025

5  out of  5
rating by Bon
"Jen was very helpful with explaining all the details of renters insurance it was my first having to do it and she helped make the experience smooth and easy"
We responded:
"Thank you, Bon, for sharing your experience with us. It's great to hear that Jen was able to assist you with your renters insurance needs. We appreciate your feedback and look forward to serving you again."
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Bon Bon

May 28, 2025

5  out of  5
rating by Bon Bon
"Jen was very helpful with explaining all the details of renters insurance. It was my first time ever having to do this, and she answered all my questions and was very polite and kind very reasonably priced and overall smooth experience. Thank you."
We responded:
"Whether you are a first-time customer or a long-time customer, we value you and strive to provide you with the best experience possible. Thank you for taking the time to recognize Jenn for her efforts."