State Farm® Insurance Agent Rich Lyon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amanda Perkins
August 30, 2024
5
out of
5
rating by Amanda Perkins
"I love my State Farm family here. They are always so happy to help no matter what I call in for no matter the time they are always so great and I am very happy!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you're happy with our service. Your satisfaction is our top priority, and we're always here to help. We appreciate your trust and look forward to continuing to serve you."
Amanda Goodson
August 22, 2024
5
out of
5
rating by Amanda Goodson
"I have used this office for years now and absolutely love it. The people are all wonderful. Ginger is so nice and Paige is very nice as well. Any of them will answer any questions you have, they will explain things to you if you don’t understand, service is exceptional and they offer a lot. Very nice place to do business with. :) Highly recommend them for all of your auto, rental, life, etc policies!!"
We responded:
"Thank you, Amanda! We appreciate your kind words about our team. We strive to provide exceptional service and are glad to hear you had a positive experience. Thank you for recommending us!"
Danielle Taffi
August 9, 2024
5
out of
5
rating by Danielle Taffi
"Love State Farm! They really remember each customer and are dedicated to ensuring they give great deals! Ginger and Jenn are very helpful and easy to reach! Highly recommend this company!"
We responded:
"Thank you, Danielle, for your kind words! We're thrilled to hear that Ginger and Jenn have been helpful and that you're pleased with our service. Your recommendation means a lot to us. We look forward to continuing to serve you!"
H B
August 8, 2024
1
out of
5
rating by H B
"I will never do business with this company again , they ripped my full coverage from me on a 70k dollar vehicle and I was never informed of it now I got into one wreck and totaled my vehicle and I'm just now finding out I didn't have full coverage and they will do nothing about it. I've spoken to different reps in this specific office multiple times about my coverage and insurance and not one single one informed me state farm ripped coverage from me"
We responded:
"The company sends out written notifications when coverage is changed. In our office we do strive to verbally alert customers as well. Perhaps give me a call directly since I do not recognize your initials, and I will be happy to review."
Teri Karr
July 24, 2024
5
out of
5
rating by Teri Karr
"Great rates and great customer service. Friendly, knowledgeable and efficient."
We responded:
"Thank you Teri. We certainly love saving people money, but so much more, we strive very hard to provide exceptional service as well. Your 5-star review of my Team's performance is very much appreciated!"
Stephanie Savage
June 30, 2024
5
out of
5
rating by Stephanie Savage
"This office has been very helpful and responsive the whole time we’ve been a customer. I’d highly recommend them (and State Farm in general, actually)."
We responded:
"Thank you, Stephanie. Helpful and responsive are great ways to describe the Team here. We appreciate your kind words and are grateful for the trust you have in our office and in State Farm."
Pat Gillette
June 29, 2024
5
out of
5
rating by Pat Gillette
"I love dealing with ginger she always helps me and fixes anything that is wrong or needs to be fixed she is the best and knows what she is doing."
We responded:
"You are correct. She is truly the best. Thank you for your kind words. "
Graham R
June 26, 2024
5
out of
5
rating by Graham R
"Rich has been nothing short of amazing for all my needs!! Couldn’t give a more wholehearted recommendation to anyone in the area."
We responded:
"Thank you, Graham! We are thrilled to hear about your positive experience with Rich. We appreciate your recommendation and look forward to continuing to provide excellent service for all your insurance needs."
Julie Pou
June 20, 2024
5
out of
5
rating by Julie Pou
"The local office was very patient with me and very helpful with my claim. Jenn and Ginger made multiple calls to the claim department to follow up for me and it was greatly appreciated!!"
We responded:
"Thank you, Julie. Being local and having a real person to speak with when there is an issue is one of the things that distinguishes State Farm from many of our competitors. Servicing our customers at the highest level is the objective each and every day at Rich Lyon Insurance and Financial Services. We are grateful for you and your kind words."
Wynn I
June 14, 2024
5
out of
5
rating by Wynn I
"I feel so taken care of here, truly a great place, couldn’t recommend enough!"
We responded:
"Thank you for your kind words, Wynn! We are delighted to hear about your positive experience with us. Your recommendation means a lot to us. Thank you for choosing our agency."
Wynn Ireland
June 14, 2024
5
out of
5
rating by Wynn Ireland
"Truly has a clients best interest at heart!"
We responded:
"Thank you for your kind words! We always strive to prioritize our clients' best interests. We appreciate your feedback and look forward to continuing to serve you."
Wynn Ireland
June 14, 2024
5
out of
5
rating by Wynn Ireland
"THE BEST!!!!"
We responded:
"Thank you for taking the time to leave us a review."
Kelly Richardson
June 13, 2024
5
out of
5
rating by Kelly Richardson
"Rich Lyon has been my State Farm agent for 11 years. He is amazing and my extended family is with him as well. If your looking for an agent look no further. Rich Lyon is the man!!!"
We responded:
"Thank you Kelly. You and your family have been great friends to me and the Team here since almost Day 1 of opening our Agency. It is both a privilege and a pleasure to provide for your Auto and Home Insurance needs. We appreciate you very much and will always work our hardest to continue to earn not only your business but the 5 star rating you blessed us with on a daily basis."
Natasha Woodard
June 12, 2024
5
out of
5
rating by Natasha Woodard
"Great customer service"
We responded:
"Thank you, Natasha. We have high expectations of ourselves when it comes to servicing our valued customers. It is always wonderful to get feedback that we are doing it well and at a high level. We appreciate you."
Carlene Reyes
June 11, 2024
5
out of
5
rating by Carlene Reyes
"The staff at Rich Lyon's office is amazing - very attentive and responsive to all questions."
We responded:
"Thank you for your kind words, Carlene! We strive to provide excellent service and are glad to hear that our team was attentive and responsive to your questions. We appreciate your feedback!"
Andie Taylor
June 7, 2024
5
out of
5
rating by Andie Taylor
"Many kudos to Rich Lyon and his State Farm support team! There is no one I trust more with my insurance needs. Rich and crew are all stellar humans who genuinely care and are diligent in explaining all things insurance. You cannot go wrong with this integrity-filled group of people and their dedication to this community."
We responded:
"Thank you, Andie! We appreciate your kind words and trust in our team. We are dedicated to providing excellent service and guidance for all your insurance needs. Thank you for choosing us!"
Polly Lavalley
June 7, 2024
5
out of
5
rating by Polly Lavalley
"This office is one of the most responsive agents of this type I have ever worked with. It feels like they drop everything to service you. We were moving to North Carolina from Connecticut, which can be sort of complicated and they definitely made this part goes smooth and easy. You cannot go wrong with Rich Lyon, State Farm!"
We responded:
"Thank you Polly. While we are indeed blessed with many customers across our two locations, you are right, we do try to make each and every one feel special and that they are the only one! Welcome to North Carolina and Rich Lyon State Farm! "
Neicy Woody
May 9, 2024
5
out of
5
rating by Neicy Woody
"Jen is such a sweet heart love working with her the most professional rep"
We responded:
"Professional and personable. You absolutely describe Jenn. Thank you for your kind words. "
Renee Dorsey
May 3, 2024
5
out of
5
rating by Renee Dorsey
"My experience was awesome due to the young lady Paige she was truly helpful and knowledgeable thanks girl your a rockstar!"
We responded:
"Paige is indeed very knowledgeable and has a heart for helping people. Rockstar indeed! "
Ashesh Maniar
April 25, 2024
5
out of
5
rating by Ashesh Maniar
"Very quick response. I got very good deal for renter's insurance."
We responded:
"Thank you for your kind review. We indeed pride ourselves on quick response and most of all quality work in providing insurance and financial services solutions to our valued customers."
Douglas Scharnberg
April 23, 2024
5
out of
5
rating by Douglas Scharnberg
"Jenn and everybody at Rich Lyon State Farm have been absolutely great!"
We responded:
"We agree! Jenn is absolutely great at working with our valued customers like you to provide the best value for your insurance needs. "
Emily Loflin
April 23, 2024
5
out of
5
rating by Emily Loflin
"Five stars all the way! Joe is hands down the best of the best! His dedication, knowledge, and responsiveness truly sets him apart. Whether it's helping with policy questions or navigating a claim, he is always there with a solution. Couldn't ask for a better agent. Highly recommend!"
We responded:
"You absolutely nailed it. No one does it better than Joe!"
Timothy Smith
April 23, 2024
5
out of
5
rating by Timothy Smith
"Informative fast and friendly!!"
We responded:
"Thank you. We certainly strive to be all these things and more for our valued customers. We appreciate you taking time to recognize the Teams efforts. "
Austin Bavery
April 13, 2024
5
out of
5
rating by Austin Bavery
"Joe has made switching insurance companies a breeze."
We responded:
"Thank you Austin. Joe is truly a professional and is always focused on what’s best for our valued customers. "
Linda Krehnbrink
April 12, 2024
5
out of
5
rating by Linda Krehnbrink
"State Farm has been an easy transition for us from our previous insurance company. Ginger Danese is amazing and wonderful to work with"
We responded:
"Change can be hard but we work to make it as easy and seamless as possible. No one is more committed to this than Ginger. "