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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Delehanty

June 30, 2025

5  out of  5
rating by Michael Delehanty
"Always professional , prompt and responsive! Jasmine knows the business."
We responded:
"Thank you, Michael. You nailed it - Jasmine is all of this and more and our customers benefit."
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Kimberly Evans

June 27, 2025

5  out of  5
rating by Kimberly Evans
"It has been an absolute pleasure working with State Farm office of Rich Lyon! They cover insurance for my home and vehicles. The discount, the easiness of using the app and the amazing customer service has been phenomenal! Huge shoutout to Jessica! I truly appreciate how they go over and beyond!!!"
We responded:
"Thank you, Kimberly, for your fantastic review! We're happy to hear that you've had such a positive experience with our team and that Jessica has made a great impact. Your feedback means a lot to us."
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robert ference

June 23, 2025

5  out of  5
rating by robert ference
"Jasmine has been AWESOME, she has gone above and beyond to help answer all my questions, getting all my policies together. Helping figure out what coverage I need. I would and have recommended these guys for all insurance needs."
We responded:
"Thank you, Robert. We agree. Jasmine is awesome. She not only has great knowledge but works incredibly hard each day to help our customers with their Insurance needs. "
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claridilla aviles

June 23, 2025

5  out of  5
rating by claridilla aviles
"Joe was so very helpful and patient with me I greatly recommend him to anyone ,He help me with my car Insurance and house insurance ,and checking for life insurance when I get ready ,Ty so much Joe you are The BEST 👌 👍 😍"
We responded:
"Thank you so much for the awesome review! We appreciate you! "
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D

June 21, 2025

5  out of  5
rating by D
"Diego answered all my questions and went the extra mile. Great customer service. I will contact him again when I need financial/insurance advice."
We responded:
"Diego takes the time to understand our valued customer’s goals and helps them remove risks and establish plans to secure their financial futures. Thank you for recognizing his talents and efforts. "
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Amanda Goodson

June 18, 2025

5  out of  5
rating by Amanda Goodson
"I have used this office for years now and absolutely love it. The people are all wonderful. Ginger is so nice and Paige is very nice as well. Any of them will answer any questions you have, they will explain things to you if you don’t understand, service is exceptional and they offer a lot. Very nice place to do business with. :) Highly recommend them for all of your auto, rental, life, etc policies!! Wonderful place to do insurance with. Everyone is so nice!!!!"
We responded:
"Thank you, Amanda! We appreciate your kind words about our team. We strive to provide exceptional service and are glad to hear you had a positive experience. Thank you for recommending us!"
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John Henkle

June 17, 2025

5  out of  5
rating by John Henkle
"Great to work with, very polite and efficient service."
We responded:
"Thank you, John, for your kind words and for taking the time to share your experience. We're glad to hear that you found our service polite and efficient. We look forward to assisting you again in the future."
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BillyDaGoat

June 11, 2025

5  out of  5
rating by BillyDaGoat
"These people have been awesome, helped me every step of the way getting my new truck insured and have been very helpful! Big shoutout to Jenn and Jasmine. Both have been super quick with their follow up responses when I needed help with something and super nice! For these reasons I’m happy to be a customer!"
We responded:
"We are happy you have placed your trust in us. Timely response and action is what you and all our customers deserve and we strive for this every day. Thank you for highlighting Jenn and Jasmine as well. "
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cat chats

June 10, 2025

5  out of  5
rating by cat chats
"Jasmine is the best! She is kind, easy to work with, and always quick to respond and get what I need done."
We responded:
"Thank you, Cat Chats, for sharing your experience with Jasmine! We're glad to hear she has been helpful and responsive to your needs. We appreciate your feedback and look forward to continuing to serve you."
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Bon

May 28, 2025

5  out of  5
rating by Bon
"Jen was very helpful with explaining all the details of renters insurance it was my first having to do it and she helped make the experience smooth and easy"
We responded:
"Thank you, Bon, for sharing your experience with us. It's great to hear that Jen was able to assist you with your renters insurance needs. We appreciate your feedback and look forward to serving you again."
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Bon Bon

May 28, 2025

5  out of  5
rating by Bon Bon
"Jen was very helpful with explaining all the details of renters insurance. It was my first time ever having to do this, and she answered all my questions and was very polite and kind very reasonably priced and overall smooth experience. Thank you."
We responded:
"Whether you are a first-time customer or a long-time customer, we value you and strive to provide you with the best experience possible. Thank you for taking the time to recognize Jenn for her efforts."
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Scott Erickson

May 22, 2025

5  out of  5
rating by Scott Erickson
"Rich Lyon has a wonderful State Farm Insurance office in Denver, NC. I had the pleasure of reviewing my current insurance policies from a competitor with a member of his staff, Jenn Gliptis. She was great! We reviewed my policies and talked about how State Farm could provide better coverage for an overall lower cost. I changed my insurance policies over to State Farm. If you have any insurance questions, give Rich’s office a call."
We responded:
"Thank you, Scott, for sharing your experience with us. We're glad to hear that Jenn was able to assist you in finding better coverage at a lower cost. If you have any further questions or need assistance, feel free to reach out anytime."
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Arturo Ortiz

May 22, 2025

5  out of  5
rating by Arturo Ortiz
"My Agent Rich and his staff, specially Joe, are the best insurance providers I have ever dealt with. Have recommended them to most of my friends and family. They are very helpful. They find every discount possible on our yearly review. Thanks again Joe."
We responded:
"Thank you Arturo. It is a privilege to work with you and to provide for your Insurance needs. Joe and the rest of the Team are truly outstanding. We appreciate your kinds words and are grateful for your recommendations to your friends and family."
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Victor Kubit

May 15, 2025

5  out of  5
rating by Victor Kubit
"Jenn very Knowledgeable and Easy to work with. Worked up several quotes with different deductibles to find the right fit for my needs."
We responded:
"Thank you for highlighting Jenn's knowledge and customer centric focus. She and the Team indeed work hard to match our valued customer's needs with just the right coverage. We are grateful for your business. It is indeed a privilege."
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Lana Vindel

May 13, 2025

1  out of  5
rating by Lana Vindel
"A change in my policy wasnt made when I needed them to make it, they never fixed the price for that month even though I have evidence of them saying xyz. When I finally called, some rude dude didnt even let me finish talking. Not a great experience for me, Trent was super nice whenever he was handling my insurance. I can take accountability for the part where I am in the wrong, but yall cant."
We responded:
"I apologize for anything less than 5 star service from my office. If you request a change, we do need to make it and if not, we are certainly accountable for that. We do not bill directly from the office. So, sometimes that can contribute to some confusion as well. If there is any open issue that still remains, please call me directly so that I can personally oversee the resolution. "
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Adam Spillman

May 11, 2025

5  out of  5
rating by Adam Spillman
"Rich has been our agent and Denver has been our location for over a decade. We insure everything thru this office and have always been extremely happy with the service."
We responded:
"Wow. Over a decade! We are so grateful for you and the trust you have and continue to place in me and my Team. "
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Wanda Hawthorne

May 9, 2025

5  out of  5
rating by Wanda Hawthorne
"Jen was very down to earth and relatable. To bundle and to save is the real way with excellent coverage. Just could not say say to to protecting your valuables."
We responded:
"You are so right. Jenn is fantastic at understanding the needs of our valued customers. It is a privilege to protect what is most important to you. "
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Rebecca Tapper

May 8, 2025

5  out of  5
rating by Rebecca Tapper
"Joe is a pleasure to work with! He gave me a same day quote and responded to all of my questions quickly! I look very forward to working with him."
We responded:
"Thank you, Rebecca, for sharing your experience with Joe! We're glad to hear that he was able to assist you promptly and answer all your questions. We look forward to continuing to work with you."
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Chris Oates

May 2, 2025

5  out of  5
rating by Chris Oates
"This insurance agency epitomizes all of what I want in agents! In a world of poor customer service, these folks really shine! I highly recommend these folks to anyone, and will recommend them, especially, to my friends and family."
We responded:
"Chris, your review is exactly what we strive for each and every day. We are not interested in just selling policies. We care about our customers and serving their needs is what matters most. "
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David Buckland

April 25, 2025

5  out of  5
rating by David Buckland
"The customer service I have received from Joseph Kaczmar is second to none. He's a pro."
We responded:
"Thank you David. You are right. Joe is a Pro! He has been instrumental in meeting customer needs in Auto Insurance, Home Insurance, and Life Insurance at Rich Lyon State Farm for over 8 years now. A true blessing to me and our valued customers like you David."
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Josue Ortiz

April 20, 2025

5  out of  5
rating by Josue Ortiz
"Great group of people. Very helpful and honest. Joe K. Has been my agent for years and has never let us down."
We responded:
"Joe goes the extra mile for sure. Thank you for recognizing his exceptional service. "
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Rick Uritus

April 16, 2025

5  out of  5
rating by Rick Uritus
"Jasmine was very helpful, courteous, and professional in our conversation today as she explained auto insurance coverage options. Thanks for your extra efforts👏👍."
We responded:
"Thank you, Rick. Jasmine goes out of her way to make sure she delivers 5-star service. We are grateful you took the time to recognize her work and commitment."
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T E

April 16, 2025

5  out of  5
rating by T E
"Ginger is awesome! Jenn great too All team works well together!"
We responded:
"Our team loved reading your review, T E! We always strive to provide the best service possible, and it’s great to hear we delivered. Thanks for your trust! "
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Derek Young

April 9, 2025

5  out of  5
rating by Derek Young
"Thank y’all so much you are the best State farm!"
We responded:
"Thank you, Derek! We're thrilled to hear that you had such a positive experience with us. If you ever need anything else, feel free to reach out."
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Steve Walton

March 31, 2025

5  out of  5
rating by Steve Walton
"Staff is courteous, efficient, and can explain things clearly. Very satisfied"
We responded:
"Thank you, Steve! It is a privilege to provide for your Insurance needs. We appreciate you and your kind review."