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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Jarvis

Jessica Jarvis

October 16, 2024

5  out of  5
rating by Jessica Jarvis
"Barb is simply the best! She always has a smile on her face and her service is top notch. Barb makes my day and Rich has a wonderful team!"
We responded:
"Barb and the rest of the Team are indeed a blessing to me and our valued customers. Thank you for recognizing their exceptional skills and commitment."
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Kim Yates

October 15, 2024

5  out of  5
rating by Kim Yates
"Barb is so awesome ! She adds a new level of service that most insurance companies don’t do !!"
We responded:
"Thank you, Kim! We're thrilled to hear that Barb has made such a positive impact on your experience. Providing exceptional service is our top priority, and it's wonderful to see it reflected in your feedback. We appreciate your kind words!"
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Andrea Kindley

October 15, 2024

5  out of  5
rating by Andrea Kindley
"Outstanding service and excellent communication from the whole team. Barbara Paino has been amazing to work with."
We responded:
"Thank you, Andrea, for your kind words! We're thrilled to hear about your positive experience with our team, especially Barbara. Your feedback is greatly appreciated and motivates us to continue providing outstanding service."
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Heather McManus

September 24, 2024

5  out of  5
rating by Heather McManus
"*******UPDATED REVIEW************* I wrote the review below several years ago. As I was reading it I realized State Farm, especially everyone at Rich Lyons office, has been by my side through everything I've gone through in life. Since I wrote that last review life has changed a lot. No matter what's going on in my busy world, all I have to do is pick up the phone and I know that Ginger or Jenn will be on the other end ready to help. I can't imagine using another Insurance Company! I can't begin to express how happy we are with everyone here and the services they provide. I've had State Farm for years, home and auto and have had no complaints. Actually, the ladies in the office know that I have a lot on my plate (I take care of of mother who has Alzheimer's. Since I'm still learning to balance my home and hers, I have a time getting my own stuff done) and will even send a reminder that my insurance is coming due. For some people, that may seem insignificant, but not to me. Little things mean a lot. Two days ago, I hit a deer. A big one. I was scared out my mind and had no idea what to do next. They have walked me through every step and have gone above and beyond to make sure I'm taken care of. This is the best place you could turn to for your insurance needs. I can't say enough about how absolutely amazing and truly caring they are. ****UPDATE**********"
We responded:
"Thank you for highlighting the Rich Lyon State Farm with a 5-star review. We take pride in delivering exceptional service to all our customers whether it be for their Home Insurance, Auto Insurance, Life Insurance or Disability Insurance needs. It is truly a privilege and a pleasure to work with you."
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Melinda Ferreira

September 19, 2024

5  out of  5
rating by Melinda Ferreira
"We have been at State Farm in Denver Rich Lyon office for a long time! And been meaning to leave a review. Everyone I have ever spoke to at this office has been so kind, helpful and I feel goes out their way to help us in anyway and solve the problems. Sometime I forget things and they remind us! I really appreciate you guys for everything you guys have done and do for us!"
We responded:
"Thank you, Melinda! We're thrilled to hear about your positive experiences with our team. Your kind words and appreciation mean a lot to us. We're always here to help and support you. Thank you for being a valued part of our State Farm family!"
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Amanda Perkins

August 30, 2024

5  out of  5
rating by Amanda Perkins
"I love my State Farm family here. They are always so happy to help no matter what I call in for no matter the time they are always so great and I am very happy!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you're happy with our service. Your satisfaction is our top priority, and we're always here to help. We appreciate your trust and look forward to continuing to serve you."
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Amanda Goodson

August 22, 2024

5  out of  5
rating by Amanda Goodson
"I have used this office for years now and absolutely love it. The people are all wonderful. Ginger is so nice and Paige is very nice as well. Any of them will answer any questions you have, they will explain things to you if you don’t understand, service is exceptional and they offer a lot. Very nice place to do business with. :) Highly recommend them for all of your auto, rental, life, etc policies!!"
We responded:
"Thank you, Amanda! We appreciate your kind words about our team. We strive to provide exceptional service and are glad to hear you had a positive experience. Thank you for recommending us!"
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Danielle Taffi

August 9, 2024

5  out of  5
rating by Danielle Taffi
"Love State Farm! They really remember each customer and are dedicated to ensuring they give great deals! Ginger and Jenn are very helpful and easy to reach! Highly recommend this company!"
We responded:
"Thank you, Danielle, for your kind words! We're thrilled to hear that Ginger and Jenn have been helpful and that you're pleased with our service. Your recommendation means a lot to us. We look forward to continuing to serve you!"
Profile photo of Heidi Bowlby

Heidi Bowlby

August 8, 2024

1  out of  5
rating by Heidi Bowlby
"I will never do business with this company again , they ripped my full coverage from me on a 70k dollar vehicle and I was never informed of it now I got into one wreck and totaled my vehicle and I'm just now finding out I didn't have full coverage and they will do nothing about it. I've spoken to different reps in this specific office multiple times about my coverage and insurance and not one single one informed me state farm ripped coverage from me"
We responded:
"The company sends out written notifications when coverage is changed. In our office we do strive to verbally alert customers as well. Perhaps give me a call directly since I do not recognize your initials, and I will be happy to review."
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Teri Karr

July 24, 2024

5  out of  5
rating by Teri Karr
"Great rates and great customer service. Friendly, knowledgeable and efficient."
We responded:
"Thank you Teri. We certainly love saving people money, but so much more, we strive very hard to provide exceptional service as well. Your 5-star review of my Team's performance is very much appreciated!"
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Stephanie Savage

June 30, 2024

5  out of  5
rating by Stephanie Savage
"This office has been very helpful and responsive the whole time we’ve been a customer. I’d highly recommend them (and State Farm in general, actually)."
We responded:
"Thank you, Stephanie. Helpful and responsive are great ways to describe the Team here. We appreciate your kind words and are grateful for the trust you have in our office and in State Farm."
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Pat Gillette

June 29, 2024

5  out of  5
rating by Pat Gillette
"I love dealing with ginger she always helps me and fixes anything that is wrong or needs to be fixed she is the best and knows what she is doing."
We responded:
"You are correct. She is truly the best. Thank you for your kind words. "
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Graham R

June 26, 2024

5  out of  5
rating by Graham R
"Rich has been nothing short of amazing for all my needs!! Couldn’t give a more wholehearted recommendation to anyone in the area."
We responded:
"Thank you, Graham! We are thrilled to hear about your positive experience with Rich. We appreciate your recommendation and look forward to continuing to provide excellent service for all your insurance needs."
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Julie Pou

June 20, 2024

5  out of  5
rating by Julie Pou
"The local office was very patient with me and very helpful with my claim. Jenn and Ginger made multiple calls to the claim department to follow up for me and it was greatly appreciated!!"
We responded:
"Thank you, Julie. Being local and having a real person to speak with when there is an issue is one of the things that distinguishes State Farm from many of our competitors. Servicing our customers at the highest level is the objective each and every day at Rich Lyon Insurance and Financial Services. We are grateful for you and your kind words."
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Wynn I

June 14, 2024

5  out of  5
rating by Wynn I
"I feel so taken care of here, truly a great place, couldn’t recommend enough!"
We responded:
"Thank you for your kind words, Wynn! We are delighted to hear about your positive experience with us. Your recommendation means a lot to us. Thank you for choosing our agency."
Profile photo of Wynn Ireland

Wynn Ireland

June 14, 2024

5  out of  5
rating by Wynn Ireland
"Truly has a clients best interest at heart!"
We responded:
"Thank you for your kind words! We always strive to prioritize our clients' best interests. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of Wynn Ireland

Wynn Ireland

June 14, 2024

5  out of  5
rating by Wynn Ireland
"THE BEST!!!!"
We responded:
"Thank you for taking the time to leave us a review."
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Kelly Richardson

June 13, 2024

5  out of  5
rating by Kelly Richardson
"Rich Lyon has been my State Farm agent for 11 years. He is amazing and my extended family is with him as well. If your looking for an agent look no further. Rich Lyon is the man!!!"
We responded:
"Thank you Kelly. You and your family have been great friends to me and the Team here since almost Day 1 of opening our Agency. It is both a privilege and a pleasure to provide for your Auto and Home Insurance needs. We appreciate you very much and will always work our hardest to continue to earn not only your business but the 5 star rating you blessed us with on a daily basis."
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Natasha Woodard

June 12, 2024

5  out of  5
rating by Natasha Woodard
"Great customer service"
We responded:
"Thank you, Natasha. We have high expectations of ourselves when it comes to servicing our valued customers. It is always wonderful to get feedback that we are doing it well and at a high level. We appreciate you."
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Carlene Reyes

June 11, 2024

5  out of  5
rating by Carlene Reyes
"The staff at Rich Lyon's office is amazing - very attentive and responsive to all questions."
We responded:
"Thank you for your kind words, Carlene! We strive to provide excellent service and are glad to hear that our team was attentive and responsive to your questions. We appreciate your feedback!"
Profile photo of Andie Taylor

Andie Taylor

June 7, 2024

5  out of  5
rating by Andie Taylor
"Many kudos to Rich Lyon and his State Farm support team! There is no one I trust more with my insurance needs. Rich and crew are all stellar humans who genuinely care and are diligent in explaining all things insurance. You cannot go wrong with this integrity-filled group of people and their dedication to this community."
We responded:
"Thank you, Andie! We appreciate your kind words and trust in our team. We are dedicated to providing excellent service and guidance for all your insurance needs. Thank you for choosing us!"
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Polly Lavalley

June 7, 2024

5  out of  5
rating by Polly Lavalley
"This office is one of the most responsive agents of this type I have ever worked with. It feels like they drop everything to service you. We were moving to North Carolina from Connecticut, which can be sort of complicated and they definitely made this part goes smooth and easy. You cannot go wrong with Rich Lyon, State Farm!"
We responded:
"Thank you Polly. While we are indeed blessed with many customers across our two locations, you are right, we do try to make each and every one feel special and that they are the only one! Welcome to North Carolina and Rich Lyon State Farm! "
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Neicy Woody

May 9, 2024

5  out of  5
rating by Neicy Woody
"Jen is such a sweet heart love working with her the most professional rep"
We responded:
"Professional and personable. You absolutely describe Jenn. Thank you for your kind words. "
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Renee Dorsey

May 3, 2024

5  out of  5
rating by Renee Dorsey
"My experience was awesome due to the young lady Paige she was truly helpful and knowledgeable thanks girl your a rockstar!"
We responded:
"Paige is indeed very knowledgeable and has a heart for helping people. Rockstar indeed! "
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Ashesh Maniar

April 25, 2024

5  out of  5
rating by Ashesh Maniar
"Very quick response. I got very good deal for renter's insurance."
We responded:
"Thank you for your kind review. We indeed pride ourselves on quick response and most of all quality work in providing insurance and financial services solutions to our valued customers."