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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brody Mauch

August 13, 2026

5  out of  5
rating by Brody Mauch
"Davina went above and beyond to assist in my first purchase of renter’s insurance following a post-graduation move from Florida to North Carolina. She was extremely attentive to my personal situation, helped me consider long-term options for insurance later down the line of my time in NC, and followed up very quickly without missing any requested information following our talk on the phone. This is an employee who is obviously passionate about her line of work and wants to help people- not just sell insurance plans. I will certainly be working with her in the future!"
We responded:
"First off, congratulations on your graduation and welcome to NC!
Davina is a true professional who always put the customers' needs first. Our goal at Rich Lyon State Farm is for that longer term "down the line" relationship. "
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Sharon Alexander

August 8, 2026

5  out of  5
rating by Sharon Alexander
"Jenn G. at State Farm is amazing. Made it such a smooth process transferring our Insurance. I’m pleased to be a customer of State Farm. Jenn saved us a bunch of money on our homeowners. Great communication and follow-up. Thank you!!!"
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Valerie Brown

August 7, 2026

5  out of  5
rating by Valerie Brown
"Jen it’s very friendly and gets right back to me. If I leave a message she is on top of it. I highly recommend her."
We responded:
"Thank you, Valerie. Being responsive is so important. We recognize how busy our customers are and they should not have to wait for exceptional service. "
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Robert Knight JR

August 6, 2026

5  out of  5
rating by Robert Knight JR
"Davina was very cordial courteous and very quick to get a response for me and I appreciate that. The young lady is sitting up an appointment for me to get my window replaced that's been very helpful with a local auto glass company thank you Rich lines for being so courteous and good to me"
We responded:
"It’s wonderful to hear that you had such a positive experience, Robert! Davina will appreciate knowing her prompt and courteous service made a difference. We’re grateful for your trust and support."
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N Johns

August 6, 2026

5  out of  5
rating by N Johns
"Please read this!! I know dealing with insurance is not fun or fancy, but it's a vital part of life. I've been with the Rich Lyons office for 4 plus years now and Joe has been an absolute gem! I just closed on a house with USDA and to say it's been a horrendous challenge doesn't even touch it. Joe gave my file effort and time far and beyond the norm! He witnessed what was being done and he picked up his sword and shield and went to war for me! And he will for you too! It's been awesome to work with someone who actually does what they say they will. I never had to wonder if my needs were being focused on! He's on it! The entire office staff is amazing! I can't thank them enough! Call Joe! You won't regret it. Blessings to you all."
We responded:
"A 5-star review from a wonderful customer like you who has trusted us with your insurance needs for over 4 years means so much. We strive daily to exceed our customers' expectations and to do it for a sustained period of time, is a testimony to Joe and the rest of the Team. Congratulations on your perseverance and your new home!"
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Frank Brown

June 16, 2026

5  out of  5
rating by Frank Brown
"Jasmine was an awesome helper today helping me set up my money saving monitoring equipment in my car and on my SF app. This firm has exceptional service, I highly recommend them."
We responded:
"Thank you, Frank, for your kind words! We're glad Jasmine could assist you with setting up your monitoring equipment and app. We appreciate your recommendation and are here to help whenever you need us."
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glen barbaree

June 10, 2026

5  out of  5
rating by glen barbaree
"Very friendly, more importantly VERY knowledgeable and super-helpful. One of the my single most pleasant experiences."
We responded:
"That means so much. Insurance doesn’t need to be a struggle. My team is indeed helpful and knowledgeable and we are grateful you took time to recognize them!! "
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mark pollard

June 5, 2026

5  out of  5
rating by mark pollard
"Agent that called me is super helpful. She’s really good at going over my stuff and making sure I was completely covered. I would reach her highly."
We responded:
"Thank you, Mark, for your feedback. We're glad to hear that our agent was helpful in reviewing your coverage and ensuring everything was in order. Your recommendation means a lot to us!"
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Ana Karen Banos Garcia

June 4, 2026

5  out of  5
rating by Ana Karen Banos Garcia
"I love how they listen to make sure my needs are well taken care of and very understanding agents it's like they are part of my own family I would most definitely recommend state farm because they are the most affordable insurance I have came across."
We responded:
"Thank you, Ana Karen, for your thoughtful review. We're glad to hear that our team feels like family and that you find our insurance options affordable. Your recommendation means a lot to us!"
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VICTORIA Brewton

May 28, 2026

5  out of  5
rating by VICTORIA Brewton
"Davina at State Farm is always helpful and friendly, I have been working with them for two years now and I am happy with their service."
We responded:
"Thank you, Victoria, for your kind words. We're glad to hear that Davina has been helpful and friendly over the past two years. We appreciate your continued trust in our service!"
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Avery Williams

May 28, 2026

5  out of  5
rating by Avery Williams
"Very friendly, easy process Jospeh handled everything for me. 👏 10/10"
We responded:
"Thank you, Avery. Friendly and easy is exactly the experience we are striving for each day at Rich Lyon State Farm. We are grateful for your 5-star review, but more so, the opportunity to provide for your Insurance needs."
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Pat Gillette

April 29, 2026

5  out of  5
rating by Pat Gillette
"I love dealing with ginger she always helps me and fixes anything that is wrong or needs to be fixed she is the best and knows what she is doing, and all the staff down there is nice as well they are deserve something for there dedication and hardworking this store is in Denver North Carolina"
We responded:
"You are correct. She is truly the best. Thank you for your kind words. "
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Kristi perkins

April 9, 2026

5  out of  5
rating by Kristi perkins
"I had the easiest experience of obtaining a life insurance policy with Joe. He was amazing with communication, and explained everything so I could understand what it all involved. I am 53 and thought I couldn't get a policy to cover my final expenses without paying extremely high premiums.
He explained it all and I was never so comfortable signing those papers.
Its affordable, and gives me piece of mind.
Thanks so much Joe!!"
We responded:
"Thank you, Kristi, for sharing your experience with us. We're glad Joe could make the process of obtaining a life insurance policy smooth and understandable for you. It's great to hear that you found a plan that fits your needs comfortably. Thanks again!"
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Kaleigh Blevins

April 4, 2026

5  out of  5
rating by Kaleigh Blevins
"I had a great experience working with Jenn. She made the entire process of selecting coverage easy and stress-free. Jenn is very personable and took the time to explain everything thoroughly, which I really appreciated. It’s such a relief to now have all of my policies bundled together. Plus, having a local agent with a local office gives me peace of mind knowing support is nearby if I ever need it. Highly recommend!"
We responded:
"Easy and stress free and local. We could not have said it better. Thank you, Kaleigh "
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Alex Luna

April 2, 2026

5  out of  5
rating by Alex Luna
"We worked with Jenn and she is amazing, she made me feel comfortable during this new process and I couldn’t be more grateful for her help. Thank you for taking care of us! 10/10"
We responded:
"Thank you, Alex, for your kind words about Jenn. We're glad she made you feel comfortable during the process. We appreciate your feedback and look forward to assisting you in the future."
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Jakob Sjostrand

March 16, 2026

5  out of  5
rating by Jakob Sjostrand
"Easy process"
We responded:
"Thank you, Jakob, for highlighting the ease of our process. We're glad to hear that your experience was smooth. If you have any more feedback or need assistance, feel free to reach out."
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Gregoray Keyes

March 15, 2026

5  out of  5
rating by Gregoray Keyes
"Jenn Gliptisis a knowledgeable, responsive, and professional personal insurance agent with State Farm. She takes the time to explain coverage options clearly, answers questions thoroughly, and makes the insurance process easy to understand. Jenn is attentive to details and genuinely focused on helping clients find the right coverage for their needs. If you’re looking for a reliable, client-focused insurance agent, Jenn is an excellent choice."
We responded:
"Jenn is indeed the gold standard in how we approach serving our customers at Rich Lyon State Farm. She takes the time to understand their needs and builds a personal plan that is comprehensive and cost conscious. "
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Alicia Osborn

March 12, 2026

5  out of  5
rating by Alicia Osborn
"⭐⭐⭐⭐⭐
Jen Gliptis with State Farm is fantastic to work with! She is knowledgeable, responsive, and truly takes the time to help you understand your coverage options so you can make the best decisions for your family. It’s clear she genuinely cares about her clients and providing excellent service. I highly recommend Jen if you’re looking for someone you can trust with your insurance needs."
We responded:
"Thank you, Alicia, for sharing your experience with Jen. We're glad to hear that her knowledge and dedication made a positive impact on your insurance decisions. Your recommendation means a lot to us. "
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Joseph Hovis

March 12, 2026

5  out of  5
rating by Joseph Hovis
"Diego is very knowledgeable guy, helped my wife and I understand more about our investments and financial literacy. Definitely give him a call!"
We responded:
"Thank you, Joseph, for sharing your experience! It's great to hear that Diego was able to assist you and your wife with your investments and financial literacy. We appreciate your recommendation. "
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Dhillon Chiropractic

March 12, 2026

5  out of  5
rating by Dhillon Chiropractic
"Diego took great care of us and saved us a bunch of money!"
We responded:
"Thank you for sharing your experience with Diego! It's great to hear that he was able to assist you and help save money. We appreciate your feedback and support."
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Lisa McGee

March 12, 2026

5  out of  5
rating by Lisa McGee
"Jenn is amazing!! She is through and cares about her clients!"
We responded:
"Thank you, Lisa, for your kind words about Jenn! We're glad to hear that her thoroughness and care made a positive impact. Your feedback is greatly appreciated. "
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Jackie Gallagher

February 22, 2026

5  out of  5
rating by Jackie Gallagher
"Recently moved to North Carolina and this office has helped with every step of transitioning my auto insurance. Joe has been able to answer all my questions and has given great advice. Recommend this office!"
We responded:
"Welcome to NC! Southern hospitality (straight from Long Island, in Joe’s case) combined with professionalism is never more on display than in my office. We are grateful for your trust and your 5 star review very well "
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Chris Wood

February 19, 2026

5  out of  5
rating by Chris Wood
"Jenn was amazing to talk to and knew exactly what I needed for my insurance been with State Farm for a long time and will continue to be with them thank y’all for all y’all do!!"
We responded:
"Thank you, Chris. Jenn indeed does an exceptional job understanding the unique needs of all of our customers and customizes personalized plans to protect what is most important to them. We appreciate you, Chris."
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Shelia Campbell

February 18, 2026

5  out of  5
rating by Shelia Campbell
"Joe with State Farm meets with me each year to review my policies and help me find discounts. The service I receive is priceless. I always know that if there is ever a need, I can call Rich, Joe, Ginger, or Jessica. The personalized service matters to me."
We responded:
"Thank you, Shelia, for your kind words. We're glad to hear that Joe and the team have been able to provide you with valuable service and personalized attention. Your trust in us means a lot. "
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LJHeem Da View Production

February 13, 2026

5  out of  5
rating by LJHeem Da View Production
"Ms. Ginger is the best"
We responded:
"That’s a Mic drop statement right there! We couldn’t agree more. "